Telecom and IT Consultancy
The IT and telecommunications industry is a rapidly changing landscape. There are new services, new technologies, and decisions to be made based on a different set of facts around every corner. Just when you think you have found your way to the perfect telecom solution for your company, there is a new option to consider. The ever-changing world of telecommunications had created a great need for telecom consulting.
Driven by network technology trends, adoption of cloud-based services, industry consolidation, telecom providersand enterprises need to align strategy and operations closely to be positioned for success in a constantly evolving market. We provide recommendations honed by analytical rigor and expertise developed over of years of industry experience.
Our IT Consulting Services combine both invaluable, upfront strategic assessments and planning with continued support in the delivery of the assessment outcomes and recommendations. ECC provides the necessary resources, skills and knowledge to ensure successful delivery of any strategic initiatives.
ECC consulting services incorporate our strategic advice and insight into the IT Networking and Telecom practices and services—enabling you to achieve positive, long-term business results for your enterprise. We collaborate with you to drive consensus on key strategic issues unique to your organization, manage your initiatives successfully and help you identify and capitalize on current and future opportunities.
The cornerstone of ECC Consulting Services is our IT Capability Assessment. It is designed to assess the impact of your capabilities, value and investment to provide actionable recommendations and roadmarks. We evaluate key business value metrics to identify improvement opportunities and related strategic initiatives.
We leverage proven tools and diagnostics to produce actionable plans based on proven practices and targeted to your specific situation:
- Total cost of computing assessments
- Service management effectiveness diagnostic
- Collaborative IT and business stakeholders workshops
- IT portfolio and assets assessment
- Strategic sourcing alternatives
- Datacenter/Network/Vendor transition planning
- Organization and operational readiness
We provide quantifiable understanding of your current IT capabilities and effectiveness, including:
- Deep understanding of the business issues of the new connected economy
- Proven objective and independent thought leadership and market insight
- Reach-back capability assessing invaluable intellectual capital and experience gained from customers
- Proven tools, methodologies and best practices
- Public and private sector presence and scale
- Recognized business and technology expertise
- Seasoned consultants with the highest credentials
- Premier quantitative and qualitative diagnostics and IT management methodologies
Proven Tools and Diagnostics
We bring proven tools and diagnostics to enable fact-based decisions on viable courses of action. Whether we’re developing a IT strategy or planning a complex relocation exercise, we leverage the best tools available to ensure completeness and reliability.
Telecom Technology Review and Design
The newest technologies have the potential upside of performing better or faster, but is there a downside? A IT consultant can provide insight on services and service providers such as Unified Communication, XaaX, Virtual Hosted PBX, Converged Networks, Software Defined Networking, BYOD, and offerings in “the cloud”, so you don’t just follow the latest trends, but rather you make informed choices that will benefit your company now and in the future. The technology needs of your company are unique, so the right solution for you may not be the same as the solution for someone else. Enlisting anECC Expert to review your current technology, your immediate needs and needs moving forward will lead you to the best telecom technology choices for your company.
Telecom RFP and Contract Negotiation (see also bid management)
Our ECC consultants know the ins and outs of the RFP, and can administer one on behalf of your company to help you gain the competitive advantage. With a telecom consultant administering an RFP, it lets the service providers know that they need to keep the pricing competitive.
Telecom Services Audit
By performing an audit, your IT expert will be able to help you gain an understanding of your existing telecom contracts, and guide you through a contract strategy moving forward. An audit is a fact finding mission, and with knowledge of the facts you will be able to make the best telecom decisions regarding your IT & Telecom services.